Because the products are delivered in regard with GNU/GPL Version 2.0, there is no waranties.
As soon you have confirmed your order, you will receive an identifier that will give you acess to download section.
If for any reason, you are not able to download the product, your can send an email and we will resent you an identifier for the file requested.
NO WARRANTY
Because the program is licensed free of charge, there is no warranty
for the program, to the extent permitted by applicable law. except when
otherwise stated in writing the copyright holders and/or other parties
provide the program "as is" without warranty of any kind, either expressed
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. the entire risk as
to the quality and performance of the program is with you. should the
program prove defective, you assume the cost of all necessary servicing,
repair or correction.
The price correspond to the fee to download the products.
As soon as you have downloaded the products, the fee is due and no refund will be returned.
The free support is provided using the Forum.
If you want direct support via email, investigation on your server, installation or whatever, this can be provided with our billable support that you can order at http://www.jms2win.com/download?page=shop.product_details&flypage=flypage.tpl&product_id=35&category_id=1.
See also the privacy policy and terms of services